Thank you for visiting and shopping at voilapure.com. Following are the terms and conditions that constitute our Delivery Policy.
UK Delivery – Free
Europe Delivery – £5.99
Domestic Shipping Policy
Delivery processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery rates & delivery estimates
Delivery charges for your order will be calculated and displayed at checkout.
Delivery to P.O. boxes or APO/FPO addresses
Voilapure.com delivers to addresses within the UK & Europe addresses.
Delivery confirmation & Order tracking
You will receive a Delievery Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Voilapure.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Voilapure.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Terms & Conditions provides detailed information about options and procedures for returning your order.